Common questions and concerns
Friday, Apr 2, 2021
The standard edition is aimed at customers with one mail server and multiple domains. The heavyduty edition is for customers with multiple MX records and mail servers.
The deployment of both editions are very different. Please refer to SpamCheetah deployment guide to get to know more. You also can look at the Heavyduty video for more details on why creating heavyduty edition for SpamCheetah was necessary.
We send you email alerts and if still not renewed SpamCheetah will go into pass through mode which means you get mail but without filtering.
Right now we don’t have plans but we do offer during festival seasons.
We don’t get into that. Already we are competitively priced.
It is as you see on the website. No special claims. All our backends are out in the open and richly described. Based on that you can come up with your own conclusions.
Contact us to know address to send funds.
Usually no. But if you are really unhappy we shall refund.
Yes! But you lose the subscription for which you paid.
No. We only use open source inside.
Already our pricing is based on that philosophy.
We do not differentiate between support tiers. All purchases come with standard support on a need basis.
Yes. If you misconfigure. Under normal conditions no.