Differences between SpamCheetah and MIMECast

MIMECast seems to offer a wide range of products in email security landscape and they seem to compete with us in only one area. But they are widely known accepted with 1000s of customers infrastructure and so on.

They do not seem to offer a 30 day trial like us. At least their website does not claim they do.

Their messaging on the website is full of corporate business level language which we stay away from. We talk to MSP customers who understand their game at a deep technical level. So depending on your comfort level with each website you can make your choice or switch.

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FAQ on SpamCheetah SEG

What is the difference between Standard and Heavyduty editions?

The standard edition is aimed at customers with one mail server and multiple domains. The heavyduty edition is for customers with multiple MX records and mail servers.

The deployment of both editions are very different. Please refer to SpamCheetah deployment guide to get to know more. You also can look at the Heavyduty video for more details on why creating heavyduty edition for SpamCheetah was necessary.

Do you offer a free trial?

Yes.

How long does the trial last?

30 days.

What happens when license expires?

We send you email alerts and if still not renewed SpamCheetah will go into pass through mode which means you get mail but without filtering.

Do you offer discounts?

Right now we don’t have plans but we do offer during festival seasons.

Can you match the price?

We don’t get into that. Already we are competitively priced.

What is the spam effectiveness?

It is as you see on the website. No special claims. All our backends are out in the open and richly described. Based on that you can come up with your own conclusions.

What payment types do you accept?

We accept

Contact us to know address to send funds.

Do you accept refund requests?

Usually no. But if you are really unhappy we shall refund.

Can I change plan midway?

Yes! But you lose the subscription for which you paid.

Can I add commercial backends?

No. We only use open source inside.

Do you offer volume discounts?

Already our pricing is based on that philosophy.

Can I buy premium support services?

We do not differentiate between support tiers. All purchases come with standard support on a need basis.

Can I lose legitimate mail?

Yes. If you misconfigure. Under normal conditions no.

Do you offer mail backups?

No.